At Juz Coffee, we aim to deliver your favorite coffee products to your doorstep quickly and in perfect condition. Please review our shipping policy below:

Processing Time

• All orders are processed within 1–2 business days (excluding weekends and public holidays).

• Orders placed after 5:00 PM IST will be processed the next business day.

Shipping Methods & Delivery Time

• Standard Shipping: 3–7 business days (depending on your location).

• Express Shipping: 1–3 business days (available at an additional cost).

• Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or festive seasons.

Shipping Charges

• Shipping charges are calculated at checkout based on the delivery location and order weight.

• Free Shipping is available on orders above RM[amount you decide] within India.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email/SMS to monitor the delivery status.

Shipping Coverage

• We currently ship across India.

• For international shipping, please contact us at [your support email/phone] before placing an order.

Incorrect Address or Failed Delivery

• Please ensure your shipping details are accurate at checkout. Juz Coffee is not responsible for delays or non-delivery due to incorrect addresses provided by the customer.

• If a package is returned due to failed delivery, reshipping charges may apply.

Damaged or Lost Packages

• If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will work with our courier partners to resolve the issue promptly.