FAQs

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FAQs

What are the benefits of opening a trade account?

Trade accounts unlock wholesale tiered pricing, exclusive allocations from brands we distribute, consolidated invoicing and a dedicated account manager. Approval is usually completed within two business days.

How do I become a supplier or distributor?

Register as a vendor and our team will review your brand, licences and logistics. Once approved you get your own storefront, order dashboard and payout schedule inside the Lucky Liquor marketplace.

What brands do you exclusively distribute?

We are the exclusive Asian partner for Fok Hing Gin and Lough Ree Distillery, alongside a curated portfolio of independent producers across gin, whiskey, vodka and wine.

What are your delivery options for business orders?

Hong Kong orders are delivered within 24–48 hours. Regional Asian shipments are arranged by air or sea freight with full duty and licensing documentation handled on your behalf.

How can I track my wholesale order?

Every order is tracked live from your account dashboard, with status updates at picking, dispatch and delivery, plus downloadable invoices and delivery notes.

What payment methods do you accept?

We accept bank transfer, all major credit and debit cards, and approved trade accounts can pay on 30-day terms once credit is agreed.